Re: Problem with MS Word 97 (go figure)

["Jane Bergen" <jbergen1 -at- earthlink -dot- net>]

Marianne,

Memory problems are indeed often the culprit...as are video driver
problems (I've experienced these myself). Also, my experience has been
that Word acts really, really flaky when you're working on a
network...either Word installed on a network drive or your doc files
on a network drive. Might be something else to consider.

Jane Bergen


----- Original Message -----
From: "Bowen, Marianne" <Marianne -dot- Bowen -at- Nextel -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Sent: Thursday, January 27, 2000 1:36 PM
Subject: RE: Problem with MS Word 97 (go figure)


> I got a lot of e-mails mentioning memory problems being the culprit.
>
> I delete my .tmp files regularly. I have a 400 mHz machine with 128
MB of
> Ram. I have checked the system resources a couple of times to see if
the
> problem still occurred, and they were generally at around 42%.
Nevertheless,
> I opened only Word to see what would happen, and within a few
minutes the
> toolbar was gone. It has happened first thing in the morning when
the
> machine was still cold, it has happened in the middle of the day.
Also, I
> don't have to reboot to get the taskbar back, I just have to close
Word and
> open it back up.
>
> So I don't think it is a memory problem. I am getting Word
reinstalled on my
> machine and hopefully that will fix it. I was hoping there would be
an easy
> fix for it, but not even the MS site has any information on this
issue.
>
> Marianne