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The User Interface Engineering site at http://world.std.com/~uieweb/moreart.htm is one of the best I know. The page
listed on the URL has a bunch of articles about real-world usability
testing.
Tim Altom
Simply Written, Inc.
Featuring FrameMaker and the Clustar Method(TM)
"Better communication is a service to mankind."
317.562.9298
Check our Web site for the upcoming Clustar class info http://www.simplywritten.com
> I'm at at loss for how to start....Can anyone provide me with any
practical
> tips for how to do a "quick and dirty" usability test that can help point
> out key problems with the documentation? If no personal experiences come
to
> mind, any book recommendations would also help. I was referred to the STC
> anthology "Practical Approaches to Usability Testing for Technical
> Documentation." Title sounds good, but can't find reviews of it on the
Web.
>
>
> Amy Janczy, Technical Writer
> UCLID Software, LLC