Re: Client from Hell redux

Subject: Re: Client from Hell redux
From: Eric Ray <ejray -at- raycomm -dot- com>
To: "Brierley, Sean" <Sean -at- Quodata -dot- Com>
Date: Fri, 09 Jun 2000 11:43:23 -0600



"Brierley, Sean" wrote:
> Isn't the answer to this the age-old "know your audience"? I mean, didn't
> Andrew know his audience enough to anticipate their reaction to his using
> the server versus getting the job done? And, wasn't he right? If he was
> working for the ISO 9K company from Hell, he probably would have acted
> differently, as would I <vbg>. (However, such a company would probably have
> met his needs in a more timely fashion.)

Well, I dunno...although I'm usually the one to sing out "Know your
audience", I think this is far more an ethics issue than an
audience issue. That is, to what extent does the end justify
the means for technical writers at work?

Eric




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