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Since the users can go from the table of contents directly to the section
they want in the core document and from there to one or more ancillary
files - where is the first usage? Do I have to write Customer Service
Coordinator (CSC) every time I use it? Or, maybe only the first time I use
it on a page?
I know a lot of you create online help and so you may have had to deal with
this type of situation. How did you handle it? I appreciate any advice you
care to give. Thanks.
Kathy Kurth
Senior Technical Writer
Graebel Companies, Inc.
