online documentation

[mike w <techmail_mike -at- yahoo -dot- com>]

 Well, this is not a matter of ignorance. >smile< 
Fact
 is, there are many methods of getting material
online.
 
 I guess the first question to ask is how much
 information do you want to provide to your clients? 
 Just a basic overview of your company, or an entire
 library of reference materials?
 
 I think that is a good starting point.
 
 Regards,
 mike w.
 
> --- bogucki91030 -at- yahoo -dot- com wrote:
> > We are considering putting our documentation
online.
> > 
> > Do any of you have experience putting
documentation
> > online? 
> > 
> > Would any of you mind sharing your ideas on how to
> > structure it, some common pitfalls, etc.
> > 
> > I don't know if we should do just FAQ's or the
whole
> > doc. Also, how is it done? In HTML? XML? PDF's
> > (excuse
> > my ignorance!)
> > 
> > Do customers have some kind of password access to
> > it?
> > etc.
> > 
> > Thanks - and please excuse my (duh) ignorance
> > 
> > Mario


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