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Subject:training material and training sessions From:Valerie Gilliotte <vgilliotte -at- yahoo -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Mon, 6 Nov 2000 09:20:13 -0800 (PST)
Hello,
I have some questions about training materials (as
opposed to users' guides) and training sessions for
customers. I searched the archives but I did not find
the right answer.
I am a technical writer for a software publisher.
Training materials are updates by the documentation
team. Originally the training materials were designed
by consultants but they did not have enough time for
it so it is now my boss' responsibilities. Consultants
or technical support guys are doing/delivering the
training sessions for our clients though. Management
now thinks we shoud perform the training as well (as
consultants still don't have too much time). I am
aware that is it of great help to tech writers for
material improvement, so I am willing to do it as an
assistant a couple of times but no more than that.
What I like most about my job is stucturing the
information, proofreading, indexing, revising
translations etc. but I don't consider myself an
expert of the product I am documenting: I don't have
the consultants' experience with the software. That's
why I am not too sure if I want/have to do it.
Here are my questions:
2) As a tech writer, is training a natural progression
in such a way that I do have to accept and add
training sessions to my duties (if my boss asks me
to)?
3) Are there Web sites that give hints for writing
training materials?
Thank you in advance.
Please email me as I am on a digest.
Valerie
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