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One of the reported problems was that the sample ballot looked different
than the actual ballot in the voting booth. What may be clear to you in
viewing on CNN and/or the internet may not be as clear if you have poor
eyesight, or if you read the sample ballot prior to voting.
A reminder that despite whether the product in question has a bad design,
you have to document "as is" when it goes out the door.
MTC
Connie Giordano
-----Original Message-----
From: Dan Hall [mailto:Dan -at- cooper -dot- com]
Sent: Thursday, November 09, 2000 10:23 AM
To: TECHWR-L
Subject: RE: Here's why formatting and layout can really matter:
Frankly, if you can't correctly fill out this ballot, where the arrows
clearly point to the correct holes to punch and the numbers by the candidate
names correspond to the numbers by the holes, you probably shouldn't be
allowed to vote.
Of course I predicate this on my personal belief that citizens should take
an IQ test before being allowed to participate in important activities like
voting or getting a drivers license. <g>
Obligatory TW tie-in: how much additional effort should we expend after
providing clear directions that could be followed by someone of average
intelligence? Write very slowly and in large letters so the audience can
follow along. <g> Step-by-step directions in baby-talk, anyone? <vbg>
Dan
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Publications Management Clinic, TECH*COMM 2001 Conference, and more http://www.SolutionsEvents.com or 800-448-4230
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