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Subject:RE: anyone else in the same boat? From:Sanjay Srikonda <SSrikonda -at- invlink -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Tue, 26 Dec 2000 09:43:25 -0500
I have to agree with Andrew on this one. If you produce something that
makes the client happy but is unusable to the user, aren't you going to have
to come back later and 1. Justify why, in your professional opinion you did
a crap job, and 2. Fix it again any way?
-----Original Message-----
From: Michael West [mailto:mbwest -at- bigpond -dot- com]
Sent: Tuesday, December 26, 2000 4:12 AM
To: TECHWR-L
Subject: Re: anyone else in the same boat?
The inimitable Andrew Plato wrote:
> I don't care how they get
> the work done, as long as
> it makes the client happy. If
> the client wants 9000
> pages of planning and is
> willing to pay for it, then we
> snap our heels and do
> it. But most our clients
> don't want that. They just
> want good docs from
> technical savvy writers.
>
If the client wants swill, you're happy
to produce bucketloads?
Not me, dude.
Making clients happy should be a secondary
goal to making users happy and knowing you've
done the best possible job. You need to educate
your clients. Most of them will appreciate it. The rest
of them ---- who cares?
<snip>
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