Re: They don't need our stinkin' manuals??

Subject: Re: They don't need our stinkin' manuals??
From: "John Fleming" <johnf -at- ecn -dot- ab -dot- ca>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 29 Dec 2000 11:00:13 -0700

> Subject: Re: They don't need our stinkin' manuals??
> From: Peter <pnewman1 -at- home -dot- com>
> Date: Thu, 28 Dec 2000 21:44:05 -0500
> X-Message-Number: 77

> Michele Davis wrote:

> > i have found that a lot of these manuals don't break down concepts
into simple,
> > easy-to-understand language. in my opinion, all manuals for
electronics should
> > be usability tested on 10-14 year olds.

> Younger can do it. It's testing on the over 50 crowd that is
lacking.
> Groucho Marx, said upon reading that an item could be assembled by
any 8
> year old child: "Quick get me an 8 year old child."

That was my first thought too.

When parents run into problems with the computer, who is it they
usually ask? The kids.

--

John Fleming
Technical Writer
Edmonton, Alberta
email: johnf -at- ecn -dot- ab -dot- ca



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