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Subject:RE: cooking instructions for Kraft Dinner From:"Elliott C. Evans" <eeyore+ -at- cmu -dot- edu> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Thu, 04 Jan 2001 15:59:47 -0500
Bailie, Rahel wrote:
> After all, who could have predicted that MacDonald's would have to label
> coffee as "hot" because customers burned their mouths? Or is that lesson:
> never underestimate the softheadedness of a percentage of consumers? ;-)
Or is the lesson, "Never underestimate the temperature of McDonalds coffee"?
In short, McDonalds now labels their coffee because people were getting
third degree burns from it, including the most famous woman who received
them over six percent of her body including some very sensitive regions.
In addition to labelling their coffee as hot, McDonalds also now serves
their coffee at a reasonable temperature instead of at 40 to 50 degrees
above the level that McDonalds' own research found to be hazardous.
Sure, it's important to keep your sense of humor, but it gets pretty hard
to keep your sense of humor when you're talking about corporations whose
policies are (to quote the judge in the case) reckless, callous, and
willful.
--
Elliott C. "Eeyore" Evans eeyore+ -at- cmu -dot- edu
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