Re: another Acrobat question or three

[Elna Tymes <etymes -at- lts -dot- com>]

J Bailey wrote:

> <Neilson (a self-proclaimed usability expert) frequently makes statements
> (like this one) that are unsubstantiated by hard data.>
>
> I agree.  I was just pointing it out.
>
> Publish a book and you're an expert.  I've looked at Neilsen's books and
> don't care for them.  But, people do take his advice, so it's something to
> consider.  I've had people complain about reading pdf's online.

Geez!  Neilson happens to have been the lead player in Sun Microsystem's
much-vaunted Usability Labs for a number of years.  Dismissing his findings as
"unsubstantiated by hard data" is to discount the years of research - both
academic and hands-on - that led to the development of Sun's current usability
standards.  Granted, he wasn't the only one doing usability work at Sun - there
were others who simply didn't get as much ink as he Nielsen did - but he had a
major role in getting Sun to the head of the pack.

Elna Tymes
Los Trancos Systems


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