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I write a small column on techwriting for a local pub. This month's column
will approach the topic of how NOT to personalize reviewers' feedback, even
when it's delivered in an insensitive manner. The main focus of the piece
will be that the users come first. If the reviewer's feedback will help the
users, that's all that matters. So...does anyone have any suggestions on
this matter? If you'd like, I'll immortalize you in the piece (send your
name and job title). If you want to remain anonymous, that's okay too.
Thanks.
KS
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