RE: Documentation security?

[John Posada <jposada01 -at- yahoo -dot- com>]

...
> A very basic question that may give you your answer:
> Do your users have to log in to your servers to use your
> product/services?
> If so, why not supply the documentation within this secure
> framework? If not, why not have the documentation available 
> via password over the web?

I think the second part of this issue is how do you protect the
contents after the dpocument has been acccessed? We'd all like to
think that every usr is going to treat the material with the
confidentiality it deserves...however, what is to stop someone from
pasing a copy to someone else if they want?

You need a mechanism to track each document (or at least make the
user believe it is being tracked) so that the person knows that if
they do, wherever it ends up, you know how it got there and that you
can  pursue legal avenues.

=====
John Posada, Senior Technical Writer
"I am a bomb disposal expert. If you see me running, try to keep up."
mailto:john -at- tdandw -dot- com, 732-259-2874

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