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My experience with the vendor of mif2go was actually pretty good.
However, I communicated with them only through e-mail and there was a
time when they were swamped, so some of my more mundane comments weren't
addressed.
They are a small outfit and are experiencing the growing pains
associated with their success. This is reflected in their documentation.
This does not mean that it is a bad product or that you can't use it. I
mean, some of the problems I had were truly "pilot error". Once things
were straight in the cockpit, I'm ready to go.
Hence, I question your statements about depending on a vendor for
technical support and service. How much hand-holding do you really need?
We're just talking about converting files here.
BTW, mif2go converts from FrameMaker to other formats. I don't recall it
stating you could go from Word to FrameMaker. It would be a mess anyway.
I figure that FM is my source; I export to RTF for other people to
mark-up and review; I locate their changes (with Word's document
compare) and then copy their few modifications over the clipboard to get
them back into FM.
Glenn Maxey
Voyant Technologies, Inc.
Tel. +1 303.223.5164
Fax. +1 303.223.5275
glenn -dot- maxey -at- voyanttech -dot- com
> -----Original Message-----
> From: Tara Nelson [mailto:tnelson -at- jlab -dot- org]
> Sent: Friday, July 20, 2001 11:46 AM
> To: TECHWR-L
> Subject: Mif2Go - Any Other Applications Out There?
>
>
> Hi everyone. I was just about to purchase Mif2Go for converting
> FrameMaker to Word documents, and vice versa. I've had an unsettling
> experience with the makers of Mif2Go. So here's my question...
> The experience I've had with
> the vendor, whom I would have to depend on for technical support and
> service, is appalling. So I'm looking for other applications to try.
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