RE: Benchmarking Technical Documentation

Subject: RE: Benchmarking Technical Documentation
From: ccallen -at- beckman -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 24 Jul 2001 15:20:19 -0700

Jane Carnall wrote:

>I think the author of the "Five Golden Questions" above was probably
describing (some of) what the author needs to know, not what the author
needs to write. My golden questions:

1. The Inquisition: What is it? What does it do? What is its purpose? How
does it work (or how does it do what it is supposed to do)? Why is it
relevant? How do you use it? And more...
2. Who is my audience?
3. How much does my audience already know?
4. What more do they need to know?
5. How long have I got to write this?

Ah, yes. Now these are truly the golden questions.

Cheers,
Carma



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