Web Hosting Your Company's Documentation - Pros and Cons

[Michael_Cohen -at- hyperion -dot- com]

Greetings all:

I am a relative newcomer to this fine list and I'd like to get some of your
thoughts on a topic I haven't seen discussed anywhere:

Hosting your company's documentation on a Web server that all customers
access remotely.

I'm interesting in hearing about your experiences in this area , good and
bad. My company delivers many varieties of documentation with our
client-server software products: print, PDF, winhelp, and browser-based. We
are considering providing access to our docs via a Web server that is
hosted onsite. Customers would access the documentation they need from
where ever they are, and it would enable us to add an additional bullet
item to our marketing literature. Some larger companies already do this,
such as Microsoft and IBM.

Any thoughts, opinions, experiences, etc. would be greatly appreciated.

Premature thanks,

Mike Cohen


^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

*** Deva(tm) Tools for Dreamweaver and Deva(tm) Search ***
Build Contents, Indexes, and Search for Web Sites and Help Systems
Available now at http://www.devahelp.com or info -at- devahelp -dot- com

A landmark hotel, one of America's most beautiful cities, and 
three and a half days of immersion in the state of the art:
IPCC 01, Oct. 24-27 in Santa Fe.  http://ieeepcs.org/2001/

---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot-  Visit 
http://www.raycomm.com/techwhirl/ for more resources and info.