Question for Contract Tech Writers

Subject: Question for Contract Tech Writers
From: "Patty" <fyrewede -at- adelphia -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 30 Aug 2001 18:06:37 -0000

I have a question for any and all contract tech writers
out there. It's rather long-winded, so please bear with
me...

My company, a tech startup in Massachusetts, is only
giving me budget to hire a tech writer on a contract
basis, though IMO it's abundantly clear that we need a
*permanent, full-time* tech writer. At present the only
person here with any tech writing skills *at all* is
yours truly -- and I'm really more of a training person
than a tech writer.

Our Product Management Director recently said this to
me with regard to the position we're trying to fill:
------------
"I'm sure there are tech writers out there that have
multiple gigs going on at the same time and clients
that bring them periodic work. If we do proper
planning and make proper commitments to that writer
we can get the best of both. The ability to work
with us in this fashion should absolutely be a
criteria for hire - otherwise I would recommend we
do it ourselves."
------------

I must tell you first off that there IS no one
available such that we could "do it ourselves."
(What planet is he on?? I can't help but wonder...)

I will be on the road for training-related projects
off and on for the next 3 months. We HAVE to get a
tech writer in if we're going to have a user guide
for our new release in November.

My question to my colleague is this:
===============================
I must say that, if I were in their shoes, unless
there was a guarantee of future work *on paper* I
would be reluctant to promise anything. Contract
work is very unreliable, especially in this economy.

It would be extremely unwise for a contract tech
writer to turn down other offers based on a "we'll
probably have more work for you in 3 months, so
stick around" request on our part.

If we can't step to the line with any guarantees,
what's in it for them to commit to an ongoing
relationship with us? And what incentive is there
for them to follow through on that if they get
another offer prior to our being ready for them to
return for project #2?

There's a saying Down South that may or may not
apply here. The saying is simply that "Askin'
ain't gittin'." :}

I'm just not sure that we can realistically expect
a freelancer to commit to us in this way when we
can't offer them anything tangible or financially/
legally binding in return.

I will certainly shoot for that, because I agree --
there is no doubt it works well for *us*. I'm just
not certain they will also believe it works well
for them.
=============================

Am I just being naive? Do contract tech writers
get anything out of arrangements like the one he
suggests? What about working "on retainer"? How
often is that done?

*Is* it realistic to hope that a contractor who does
one job for us for 8 or 9 weeks will be available for
another 8 or 9 weeks 4 months down the road from the
end of the first project?

TIA,

Patty


Patty McIntosh
Sr. Training Manager



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