Escalation matrix tool

Subject: Escalation matrix tool
From: MAYA BK <mayabk -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 25 Sep 2001 00:57:21 -0700 (PDT)

Hi! All,

I have some inputs in an excel sheet for escalation
matrix on project issues. The issues are divided
application / region wise.

I need to develop a flow diagram for the escalation
path using those inputs.

Can anyone tell me how can I do it? Are there any
tools available.

thanks in advance,
Maya.

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