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>
> When I worked at Parametric Technology, we saw that train before it
arrived.
> We designed a Help system to prevent the problem altogether.
> The Help system had the following topic types, and the Help system itself
> was organized according to subject/module:
>
> - Concepts
> - Procedures
> - Reference
> - Example
> - (It's been more than a year, and I can't remember the last topic type)
>
> Using this arrangement, you could have seventeen "Creating a New
> <Whatever>", but because they'd all appear in different "books" or main
> units of the Help system, they cause no confusion.
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PC Magazine gives RoboHelp Office 2002 five stars - a perfect score!
"The ultimate developer's tool for designing help systems. A product
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