RE: Cases where bad documentation caused accidents or worse

Subject: RE: Cases where bad documentation caused accidents or worse
From: "Jane Carnall" <jane -dot- carnall -at- digitalbridges -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 19 Apr 2002 17:04:04 +0100


>I have been unable to track down the post, and it has suddenly become
relevant to come up with a list of cases where documentation failures were
the direct cause of accidents or major losses. These would also represent
cases from which we can learn valuable lessons about our trade.>

This example of "interfaces can kill" from Bruce Tog's column isn't directly
related to documentation, but Tog does point out that the plane was "sans
manual".
http://www.asktog.com/columns/027InterfacesThatKill.html

Jane Carnall
Apologies for the long additional sig: it is added automatically and outwith
my control.


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References:
Cases where bad documentation caused accidents or worse: From: HALL Bill

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