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Subject:Key elements In KM Programme From:Rajeeva De Alwis Jayasinghe <rcde2 -at- student -dot- monash -dot- edu> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 01 May 2002 15:46:00 +1000 (EST)
Hi,
I want to get a few comments on what are the key elements you would look for before purchasing a KM programme. In my opinion I have listed a few -
1.Programme must guarantee reduction in time taken to find relevant
information.
2.Pro-active communication
3.Good measures on Efficiency,Effectivity, Customer Satisfaction
before and after the programme.
I would like to here your comments and views and also the most important function or element that you feel is the key to KM success.
Thanking you,
Rajeeva
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