Re: How to Ask Questions of Software Developers

Subject: Re: How to Ask Questions of Software Developers
From: Sandy Harris <pashley -at- storm -dot- ca>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 09 May 2002 18:55:07 -0400


"Grant, Christopher" wrote:

> In a recent thread about how to deal with being shoved out of the
> development process, a discussion about stupid and intelligent questions
> came up. I just wanted to pass on this link to information that I found
> pretty helpful in learning how to ask questions that made developers WANT to
> hear what I had to ask, rather than seeing me as a work impediment.
>
> If you aren't familiar with terms like STFW and RTFM, then this will may be
> a particularly good read. YYMV, of course. :)
>
> http://www.tuxedo.org/~esr/faqs/smart-questions.html
>
> My apologies in advance if this has been posted before.

I think it has, but it is likely worthy of periodic reminders.

Along similar lines, a paper on how to reprt bugs effectively:
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html

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References:
How to Ask Questions of Software Developers: From: Grant, Christopher

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