RE: Glad to have Andrew back / Wonder what he thinks of ISO-9000 cert ification

["Sean Brierley" <sbri -at- haestad -dot- com>]

I'm not Andrew, but I think ISO-9000 certification is a crock. That is,
the idea ain't bad, of having a documented, repeatable process. But, you
can document crap, it adds to the cost of a product in an inappropriate
way, and it smacks of protectionism.

But, then, I've never worked in the insurance, medical, and
pharmacutical fields, eh.

Cheers,

Sean

-----------------------------------------
Sean Brierley
Software Documentation Specialist
Haestad Methods 
http://www.haestad.com 
203-805-0572 (voice) 
203-597-1488 (fax)
 


-----Original Message-----
From: Smith, Martin [mailto:martin -dot- smith -at- encorp -dot- com] 

It's no secret what you think of processes, methodologies, and the like.

I'm curious to hear what you think of ISO-9000 and the certification
process, especially if achieving certification is a contractual
requirement
for a manufacturing company to sell its product to the OEM market.


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