Re: Role of Technical Writer in IT

Subject: Re: Role of Technical Writer in IT
From: "Diane Evans" <diane_evans -at- hotmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 05 Sep 2002 23:17:31 +0000


Our HR department does not have a good description for an IT technical writer. I'm trying to help my manager come up with tasks and roles the technical writer can do.


I really don't understand the problem with your IT people, and don't know what to advise you.

I very recently took a job with a biotech firm. Before interviewing, I asked for a job description, and was given the following:

"Need someone familiar with Document Process Control and Microsoft Office."

OK......So, I was hired. I came in and said, "Hi. I'm Diane. I will write what you need."

I have so much work after two weeks that I don't know how I will ever get it all done!

Have you just tried going to the IT department and offering your services? "Hi, I can write your <functional requirements> <database schema> <user manual> <choose your own poison>." This has always worked for me; most IT people fall all over themselves when they realize you seriously want to help them.


Diane Evans
Technical Writer

Washington State Coordinator, Tombstone Project
http://www.rootsweb.com/~cemetery/washing.html
Oregon State Coordinator, Tombstone Project
http://www.rootsweb.com/~cemetery/oregon.html


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