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Subject:Re: A grand, grand opening line... From:kcronin -at- daleen -dot- com To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Sun, 22 Sep 2002 20:47:10 -0600
Andrew asks:
> Got any good opening lines? Send them in now - operators are standing
> by.....
How about:
You actually BOUGHT this product? Wow - then you're definitely going to
need this manual...
Seriously, though, I don't really mind those opening lines. They are a bit
on the ultra-cheery side, with intros like "Congratulations on your new
purchase! You now own the finest Widget Snarfeler available..." No harm is
done, IMO, if it's in keeping with your company's vibe. But in the places
I've worked, we've stuck to the Joe Friday school of tech writing: just
the facts, ma'am.
Keith Cronin
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