AW: Legislation covering User Manuals

[Ballenberger Gerd <gerd -dot- ballenberger -at- siemens -dot- com>]

Now I had to read the original post...

An EU background can be assumed, as MANY regulations that we feel we don't
need or want originate from Brussels, the EU headquarters.

But apart from this political side which I don't want to enter here, the
original post said

<start clip from original post>
>From another list(techwriter -at- yahoogroups -dot- com):

> You mention you call a text a "User Manual and which fulfills all 
> legal requirements to be called this".  I have not heard of legal 
> definitions.  Can you point us to where these are described?  Even if 

Here in Germany we have a "new" law since the start of the year. It says
that the customer _always_ (and that means ALWAYS) can give back the machine
if 
-he does not understand the manual (this is a very wide definition - and it
gives us some headaches)
-the manual is misleading
-the descriptions are not clear enough
and so on. 
<end clip from original post>

and that's too little to draw any conclusions from. I don't know this
regulation, and I believe it's just an nth-level interpretation of what
somebody heard somebody thinks he understood.

Let's get back to the source, or just ignore it, I'd recommend.

Best regards,
Gerd Ballenberger
Siemens Medical Solutions, Erlangen, Germany


-----Ursprüngliche Nachricht-----
Von: Bruce Wolf [mailto:bwolf -at- scheidt-bachmann-usa -dot- com]
Gesendet am: Dienstag, 24. September 2002 14:23
An: Ballenberger Gerd; TECHWR-L
Betreff: Re: Legislation covering User Manuals

Gerd:

Doesn't the effort at German legislation have something to do with EU
mandates regarding documentation?

BW

----- Original Message ----- 
From: "Ballenberger Gerd" <gerd -dot- ballenberger -at- siemens -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Sent: Tuesday, September 24, 2002 8:13 AM
Subject: AW: Legislation covering User Manuals



Gents, please, this was a one-man-show experience!
People here are as diverse as in any other country.
Proof: Look at me...;<)

Best regards,
Gerd Ballenberger
Siemens Medical Solutions, Erlangen, Germany
 




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