RE: How to keep going once the honeymoon's over ....

Subject: RE: How to keep going once the honeymoon's over ....
From: "Bill Swallow" <wswallow -at- nycap -dot- rr -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 1 Oct 2002 00:41:10 -0400


This is what your manager is for. Explain that you are receiving no
constructive feedback at all, and simply cannot guarantee any of the
contents without it. If they tell you to suck it up and go it alone,
document that nugget, along with all your efforts to get feedback, and
when the "former food" hits the fan, produce that proof for them. But do
work as hard as you can to get whatever constructive feedback you can.

B I L L S W A L L O W
Information Design & Development Professional
tel/fax: 518.371.1867
wswallow -at- nycap -dot- rr -dot- com


::: -----Original Message-----
::: I've been writing for a company for about 6 months now, and
::: am running
::: into the biggest snag yet ...
::: I am working to create a user's manual for a new piece of
::: machinery that
::: has no documentation and no one who wants to be responsible
::: for explaining
::: the machine to me. However, I just handed in a rough draft
::: last week and
::: heard back today that I have a month to revise it. Fine, but I have
::: gotten no feedback! I guess I'm just not sure where to
::: begin, when told
::: "this is awful, do it again" but am not sure what's awful
::: and where.
::: Please feel free to respond directly to me or to post to
::: the listserve.




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