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Re: [great help example for a web-based app]

Subject: Re: [great help example for a web-based app]
From: Dick Margulis <margulis -at- fiam -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 22 Oct 2002 07:13:37 -0400


Erika,

I think the major problem is that you asked about Web applications, exclusive of Web sites. Web applications tend to run on an intranet or to be otherwise restricted to licensed (i.e., paying) users. There's no way to simply post a URL for you to check out.

To address your second question, in a Web application, you can certainly have context sensitivity, TOC, index, and search tabs.

Dick

Erika Yanovich wrote:

Thanks, Michael. You were the only one who answered my posting so far. I guess I can't compete with more professional threads like the "personality type" one. Anyway, I noticed on a few sites that the help does not look like the "conventional" thing with the collapsible ToC, Index and Search tabs, it's rather another HTML page of the app with no context-sensitivity. Is this what the users expect?
Erika




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RE: [great help example for a web-based app]: From: Erika Yanovich

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