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[I posted this a couple of weeks ago and got some replies. I am posting again in hopes of getting some more. I apologize if this is spamming...]
A recent conversation I had with a colleague on the perennial problem of customer contact prompts me to survey the list about it. If you will reply offline, I will compile the results and report back. (I also think I see a column in this 8^) Thanks!
-- Steve
Have you ever been in contact with a member of your target audience? (yes or no)
If so, in what form? (visited customer site, customer visited your site, telephone, survey, e-mail, other)
Did you find it helpful? Why?
If not, why not?
If you could speak with a member of your target audience, what questions would you ask?
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