Question concerning product customization and documentation

Subject: Question concerning product customization and documentation
From: "Wade Courtney" <WCourtney -at- Elance -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 21 Jan 2003 19:24:01 -0800


all-

These question is mainly for people who document enterprise web-based applications?

Do you externalize parts of your product for customer modification, i.e. field names, object names, etc.?

so potentially you could have 100 different customers calling a widget, a 100 different names.

If you do, how do you handle keeping the documentation straight with the customer modifications?

Thanks,

Wade

-----------------------------------
C. Wade Courtney
Sr. Technical Writer
Elance, Inc.
direct 408.524.7537
cell 510.828.2564
fax 408.524.4814
email wcourtney -at- elance -dot- com
YM wcourtne
www.elance.com


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