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Testers was Re: Try selling the sizzle of what you do.
Subject:Testers was Re: Try selling the sizzle of what you do. From:"Clark F. Morris, Jr." <cfmtech -at- istar -dot- ca> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Sat, 15 Feb 2003 21:14:51 -0400
Back when I was a mainframe systems programmer, I had two users that I
liked to give new function to. They would use it and without trying
they would find several flaws in the process of seeing what they could
do with it. Even better, they would report the flaws and give
demonstrations if needed. If your developers get up tight about you
finding flaws, point out it is far better for you to do it that have a
flooded help desk after release.
Paul DuBois wrote:
>
> On Fri, Feb 14, 2003 at 02:53:59PM -0600, Korth, Deanna wrote:
> | Ain't that the truth! I documented a module a few months ago, and it took
> | forever to figure out how it really worked because each SME understood it in
> | a different way. I uncovered some flaws in the design just by asking the
> | right questions. It was the most rewarding document I've written to date.
> |
> | Deanna
>
> I often find that documenting software is an exercise in debugging.
> In order to really understand how a program or part of a program works,
> it pays to exercise it in lots of different ways, often in ways that
> the developers never thought of. My experience is that this frequently
> uncovers bugs in the software.
>
> I concur that this can be rewarding, at least when working with
> developers that actually care about fixing bugs rather than defending
> their software against criticism. :-)
>
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