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Subject:RE: shortsighted or realistic? From:John Posada <JPosada -at- book -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Fri, 28 Mar 2003 11:36:54 -0500
if the help is delivered from a server, which in this case it was, maybe
they examined the hit stats from their server log?
John Posada
Senior Technical Writer
Barnes&Noble.com
jposada -at- book -dot- com
212-414-6656
icq: 178047452
aim: jposada1
"When you only have two minutes to do
something that takes three, wait until you have three"
> > "Online help is a nice feature, but honestly not many
> > people use it.
I often wonder how people come to this conclusion in an objective
manner. When I hear someone say this to me, I usually reply "Just
because you don't use it, that doesn't mean that others won't."
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