RE: Personalized services (was: Boeing)

Subject: RE: Personalized services (was: Boeing)
From: "GeneK" <gene -at- genek -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: 17 Jun 2003 11:09:33 PDT


It'll be interesting to see which way the airlines go, as
they're generally accustomed to having aircraft companies
bend over backwards and do just about anything to get a
contract whenever they even suggest that they might be
ready to buy some aircraft. Will they go with the reduced
cost and reduced customization from US builders, or just
switch to foreign builders, many of which may be able to
continue to provide full service because they are hugely
subsidized or owned in part or wholly by their govts?

Gene Kim-Eng


------- Original Message -------
On
Tue, 17 Jun 2003 08:21:02 -0700 (PDT) Mike O.?wrote:

(I think this is on-topic, because as a tech writer I regularly
confront the issue of personalization vs. generalization in information
delivery - think site branding, cookies, conditional docs, etc.)


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