Re: Self-serve interface (was RE: Personalized services (was: Boeing))

Subject: Re: Self-serve interface (was RE: Personalized services (was: Boeing))
From: "Mike O." <obie1121 -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 17 Jun 2003 12:05:45 -0700 (PDT)


Dick Margulis wrote:
> one thing the self-serve gas pump interface has that
> is SORELY LACKING on every other card swipe device
> I've encountered is a clear graphic that shows you
> what direction to insert your card.

Well, if the picture shows the stripe on the top part of the card, at
least you have a 50% chance of getting it right the first time (I
usually don't).

Even more insidious is the hose order of multi-hose pumps. I'm not sure
exactly why, but intuitively I'd expect the hoses to be arranged with
the lowest octane on the left (87-89-93).

But sometimes, you'll see some other order like (89-87-93) or
(89-93-87), so people like me who aren't paying attention will grab the
higher-priced hose. At least, I can't think of any other reason for
dis-ordering the hoses.

Mike O.



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