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> My manager has given me the task of designing a template
> for a server test plan. In other words, I need to write a plan (or at
> least
> a template for a plan) to bring up our network servers if they go down.
I don't know whether this is the right information you want because your
mail says that the purpose of the document is to troubleshoot servers but
you have named the document as a server test plan. If you are looking for
a template for documenting possible errors/problems and troubleshooting
instructions, use a format like this:
o Server specifications
-Storage
-Memory
-Load
-Utilization
-Backup policy
-Devices connected to the server
o Network specifications
-Details of workstations and peripherals
-Approximate utilization of resources
-Resource allocation details
-Shutdown and restart procedure in case of emergency
o Details of support contacts
o Problem ID/description
-Explanation
-Symptoms
-Troubleshooting procedure
o Common error messages and description
If you are looking for a test plan or test case template, you can
download a template from any of the below links and customize it to suit
your requirements:
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