Re: Screen shots for online help

Subject: Re: Screen shots for online help
From: Goober Writer <gooberwriter -at- yahoo -dot- com>
To: TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 19 Aug 2003 08:28:43 -0700 (PDT)

If a screen shot EXPLAINS something, then by all
means, show it in the Help. If it's just a "you are
here" or "this is the screen" graphic, I fail to see
the usefulness... unless, of course, you are authoring
stand-alone Help and your users NEED to see a
correlation between their docs and the app.
Context-sensitive Help renders screen shots for the
sake of having a screen shot redundant.

As with anything, use common sense and think about
your users' needs. There is no law to explaining
things. Figure out what your users need and give it to them.

Goober Writer
(because life is too short to be inept)

"As soon as you hear the phrase "studies show",
immediately put a hand on your wallet and cover your groin."
-- Geoff Hart

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Screen shots for online help: From: G. Abenhaim

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