Re: Has WebWorks fallen off the map?

Subject: Re: Has WebWorks fallen off the map?
From: Goober Writer <gooberwriter -at- yahoo -dot- com>
To: Carolyn Dismuke <cdismuke -at- salesforce -dot- com>, TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 21 Aug 2003 17:07:46 -0700 (PDT)

WebWorks has by no means fallen off the map. i use it
every day, and I know of about 1000 other tech writers
who also use it (wwp-users list). My guess is that
there may be more.

The cold hard fact is that RoboHelp's marketing
machine holds the playing field. Many times I hear
stories about writers who wish they had access to WWP
but their employers already bought RoboHelp because
it's labeled the "industry standard help authoring
tool", which is totally bogus.

Question: Does anyone in your group currently have WWP
experience? If so, why weigh so hard on the WWP
requirement? I'd think that (1) not everyone needs to
know how to use WWP, (2) not everyone needs to be able
to develop templates in WWP, and (3) a good API writer
could figure out how to use WWP within a week.

--- Carolyn Dismuke <cdismuke -at- salesforce -dot- com> wrote:
> We've been interviewing technical writers for an API
> contract. But of the few applicants that have API
> experience, NONE have WebWorks experience. They all
> have Robo, HTML, and many years in tech writing.
> You'd think in this economy it would be easy.
> I thought FrameMaker was the tech writer's tool of
> choice and WebWorks (although not without its
> faults) went with it. Is WebWorks too much work?
> What are people using instead? How do most
> FrameMaker shops get their docs in online format?

Goober Writer
(because life is too short to be inept)

"As soon as you hear the phrase "studies show",
immediately put a hand on your wallet and cover your groin."
-- Geoff Hart

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Has WebWorks fallen off the map?: From: Carolyn Dismuke

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