Re: Linux users' expectations of online help

Subject: Re: Linux users' expectations of online help
From: John Cornellier <cornellier1 -at- stavanger -dot- oilfield -dot- slb -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 23 Sep 2003 15:25:54 +0200


>Linux users <snip> are accustomed to
>reading very technical materials. They generally get
>help in email lists, IRC channels, Web Sites and Wiki.
>There help needs are less than that of Windows users.

That's not strictly true of those who spend a lot of time in the terminal. E.g. to sort a list in Windows File Explorer, you just click on the table header. Want to reverse the order? Click again. In
*nix even experienced users can have a lapse of memory whether it's ~/ls -lrt or what. In the term, you're always typing man this and man that, whereas in the GUI you can find commands by
semi-random clicking.

John Cornellier



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Re: Linux users' expectations of online help: From: Sean Wheller

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