Time spent writing on line help

Subject: Time spent writing on line help
From: "Clarence Gray" <Clarence -dot- Gray -at- AgressoAmericas -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 1 Dec 2003 08:28:46 -0800


Hello,
I am a technical writer in a software firm. I am taking an online
technical writing and editing course this term. One of my assignments
is to find answers to the following 2 questions on writing online help
for a software system. I'd appreciate any insights or thoughts you
might have. Thank you in advance!

1. How much time do Help authors spend "writing?"
2. How much time should be spent writing vs. testing vs. "working with
the programmers to get topics linked"

Clarence Gray
Technical Writer
Agresso Americas

Direct: +1 (250) 704-4455
Fax: +1 (250) 704-4492
Email: clarence -dot- gray -at- agressoamericas -dot- com
<mailto:clarence -dot- gray -at- agressoamericas -dot- com>
Web: www.agressoamericas.com <http://www.agressoamericas.com>

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