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Wouldn't that be Customer Service rather than Technical
Support?
--
John Posada
Senior Technical Writer
writer[at]tdandw.com
"Isaac Rabinovitch" <isaacr -at- mailsnare -dot- net> wrote in message news:200312190231 -dot- VAA23121 -at- intrepid -dot- cnchost -dot- com -dot- -dot- -dot-
>
> John Posada wrote:
> >>will absolutely not use the B&N online bookstore --
> >>bad experiences with tech support. Much prefer
> >
> >
> > How much technical support do you need to use their web
> > site?
>
> When they screw up an order, more than they have.
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