RE: Indexing gui elements

["Goldstein, Dan" <DGoldstein -at- DeusTech -dot- com>]

Am I missing something here? Isn't field-level Help the best option in this
case? In many applications, "What's This?" Help can be viewed either by
right-clicking the field or by leaving the pointer over it for a few
seconds.

Dan Goldstein

> -----Original Message-----
> From: Scott_Wagner -at- DSTInnovis -dot- com [mailto:Scott_Wagner -at- DSTInnovis -dot- com]
> Sent: Thursday, December 18, 2003 9:26 PM
> To: TECHWR-L
> Cc: bounce-techwr-l-141899 -at- lists -dot- raycomm -dot- com; TECHWR-L
> Subject: RE: Indexing gui elements
> 
> The question is HOW do they look up those GUI elements? We 
> conducted a 
> survey and of the 29 internal customer who responded, only 6 
> of them said 
> they turn to the index to look up field names (our equivalent of GUI 
> elements). Most of the rest used the Find tool (Ctrl + F) or 
> navigated to 
> the screen the field is on by some other means. This was a 
> survey to find 
> out how our frontline support people use our PDF documentation, but I 
> think the answers would be the same were we talking about 
> help systems...
> 

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