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Subject:Word XP, WingDings and an HP printer problem From:"Cassandra Greer" <cassandra -at- greer -dot- de> To:techwr-l -at- lists -dot- raycomm -dot- com Date:Mon, 19 Jan 2004 14:24:46 +0100 (MET)
Hi all!
Please forgive me if you also happen to be on any other list that I have
posted this plea to!
I am writing on behalf of a colleague who has just gotten a new laptop from
his company with XP and Office XP installed (he had W2K and Office 2K
before). The OS and Office are US (though with a German keyboard). The rest
of us
have XP and Office 2K (German keyboards, my XP is German but my Office is
US).
We share the same printer, an HP LaserJet 4050 Series PCL. In our Word docs,
we have been using that fat arrow (WingDing 216) that comes standard in Word
for a bulleted list with an arrow. When my colleage went to print out one of
the old docs, the arrow came out as a smiley face (WingDing 190) even though
the screen display and print preview was correct. He has tried everything we
can think of (driver update, encoding, WingDings PCL, ...) but the most he
was able to do was for the page to print with no bullets (despite what the
screen looked like). We haven't found any helpful sources.
