RE: Building a documentation knowledgebase

Subject: RE: Building a documentation knowledgebase
From: "John Posada" <JPosada -at- isogon -dot- com>
To: "Mark Baker" <listsub -at- analecta -dot- com>, "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 17 Feb 2004 16:16:04 -0500

>Well, that is certainly not the impression
>I have. Every presentation I have ever attended
>on a successful CMS implementation has stressed
>the importance of getting buy-in at all levels
>before proceeding and has also stressed the

Mark...how well would the presentation have been received if the
presenter told the audience that they secret to the successful
implementation was that often when someone wanted to do something a
certain way, they were told "tough"?

John Posada
Senior Technical Writer
Isogon Corporation
http://www.isogon.com




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