Don't say what you CANNOT do in documents?

Subject: Don't say what you CANNOT do in documents?
From: Geoff Hart <ghart -at- videotron -dot- ca>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 20 Apr 2004 10:49:56 -0400


John Posada wondered: <<I have a Note: that says: "Note: You cannot build complex queries with multiple criteria since there is no way to store a criteria while you add another. To create a query using more than one criteria, you must first create an activity (see page 23)." Assuming you know what the terms mean, what are the feelings about putting something you cannot do in a document.>>

I can't begin to calculate how much time I've wasted trying to do something seemingly logical and obvious that the software simply didn't support or supported in another way or a way that was different from all the other software I was using. Your approach is something writers should do far more often, particularly when (as you've done) the "you can't do this here" is supplemented by a pointer to the correct way to do something.

One large nit to pick: both the last two "criteria" should be "criterion". Both are singular, and like "media", "criteria" is always plural in this context--"media" is only singular when you're talking about television or newspapers taken collectively.

--Geoff Hart ghart -at- videotron -dot- ca
(try geoffhart -at- mac -dot- com if you don't get a reply)


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Don't say what you CANNOT do in documents: From: John Posada

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