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This isn't a Windows product. It's something you log in using HyperTerminal. The
reports are text files you can open in a text editor of your choice after you
download the report from the equipment.
I am very aware of that good article in the Journal. Good work and cemented my
thoughts about screen caps in procedures.
This is different because I am not orienting them in the procedure, there is
nothing for them to click in a GUI.
It's just a text file that is the report they downloaded. Will visual learners
do better if they see a picture of a sample text report? Will that help them get
the report they want more quickly/easily/accurately?
Quoting Linda Cast <lcast -at- planview -dot- com>:
>
>
> From: Linda Cast
> Sent: Friday, July 02, 2004 1:29 PM
> To: TECHWR-L
> Subject: RE: Looking for points of view from visual learners
>
>
> There's a great study of that subject in the May issue of the STC mag
> "Technical Communication". Somewhat lofty title of "Empirical Proof for
> Presenting Screen Captures in Software Documentation". However, the methods
> they used for combining graphics and text are very nice.
>
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