Re: Another question I've had for years...

[John Posada <jposada01 -at- yahoo -dot- com>]

> I just talked with a writer from another department about that, and
> she said that she just leaves things blank when she doesn't know or
> can't get the answer, and then she expects that someone will "fill
> in the blanks" when she sends it out for review.

The problem with this is that EVERYONE will expect that someone else
will fill in the blanks.

> I, on the other hand, think that it's a lot easier to get
> information from an SME if you put your best guess down 
> and it's wrong (everyone likes to point out when
> something is wrong, right?) than it is to get them two write
> content for you.

I've found that if you expect a SME to submit something to you from
scratch, the chances of this happening is alot less than if you learn
as much as you can, write about it, and let them revise what you
created.

Also...it helps if you do it in small chunks of a page or less. Don't
give them a whoile chapter...do it a piece at a time.

=====
John Posada
Senior Technical Writer


		
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