RoboHelp vs. Help & Manuals

Subject: RoboHelp vs. Help & Manuals
From: "Mark Kakkuri" <mark_kakkuri -at- polk -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 23 Sep 2004 14:50:53 -0400


Greetings,

I'll be creating an online help system for a web-based application and
would like to read comments from those of you who've used RoboHelp AND
Help & Manuals (or those who at least had opportunity to compare and
choose between them). Specifically I'm interested in your perspective on
RoboHelp's ability to track/report what parts of a help system the user
is using the most. This seems like a very useful feature ... but what's
~your~ experience?

Thanks in advance!

Mark

Mark Kakkuri
Senior Technical Writer
R. L. Polk & Co., Inc.
Phone: 248-728-7343
Fax: 248-728-6881
mark_kakkuri -at- polk -dot- com


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