Re: Setting criteria for end users

Subject: Re: Setting criteria for end users
From: jsokohl -at- mac -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 2 Nov 2004 13:27:19 -0700


In addition, you should be using Mike Kuniavsky's book "Observing the User
Experience: A Practitioner's Guide to User Research." Great, practical,
hands-on info about WHAT to do with user research (and also HOW to do it).

joe

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