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Re: 10 Things All Technical Writers Should Do - For the Record
Subject:Re: 10 Things All Technical Writers Should Do - For the Record From:Justin Ressler <JRessler -at- ewa-denver -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Fri, 12 Nov 2004 10:19:36 -0700
When I posted, I was referring to this list of 10 things all tech
writers should do. I wanted the list that is going around now, but
apparently I printed out the wrong one. I just hope that when April
1, 2005 comes around, Plato adds "Help evolution by creating Data
Flow Diagrams and repent your sins for doing anything else for they
are wrong." It's ok to have your soapbox and fill it with your
experiences, but come down off of it once in a while and talk to the
rest of us. - Justin
10. Develop a style guide. First thing make sure you get every possible
style
perturbation figured out. This is very important.
9. Write a comprehensive documentation plan. Don't skimp here. You need
to plan
out every last detail of your documents. I usually allow 5 to 10 days to
design
and write the plan. Make sure you follow all your styles.
8. Single-source everything. There is simply no excuse for not using the
latest
single-sourcing systems. These can dramatically cut down on writing time and
really make you more productive.
7. Hold weekly meetings, with everybody. Use this time to express your
issues
about management, projects, and levels of respect. Break out into
cross-functional teams to form consensus on how to more effectively leverage
your team synergies.
6. Get specs. Don't even think of starting work with out detailed
specifications on exactly what you should be doing.
5. Set expectations. Require detailed written expectations from management.
Point out any deviation from these expectations.
4. Join the National Writers Union: This is the best place for fellow
writers
to get together and talk about employment issues. And when you get into
trouble, the NWU can lend a hand and help you suck the life our of your
employer.
3. Get the best tools: Make sure you spend ample time evaluating,
cross-evaluation, and double-crossed evaluating tools and technologies. No
plug-in or code snippet it too small. Document your evaluations and
distribute
these via executable files to everybody in your organization.
2. Remain Writer-focused: Don't let your company encourage you to learn
about
technologies. Remember, a good writer can document anything without knowing
about it. Use your SMEs wisely and make sure you focus on what is important:
fonts, styles, and communication.
1. Join STC: Devote yourself to this outstanding organization. The
services it
offers technical writers is truly remarkable. From seminars to
lunch-and-learns, there is virtually no end to the valuable resources STC
offers technical communicators. Make sure you also only work with those
people
that are also STC members!
Well, I hope this list has been helpful to everybody. Here's to a great
2003!
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