Re: How to approach this task?

Subject: Re: How to approach this task?
From: Dick Margulis <margulisd -at- comcast -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 04 Feb 2005 03:35:51 -0500




When new people come on board,
there is no set of documentation, help screens, written procedures for them -- they have to learn from the existing staff.

How do you go about mining and organizing such material?




What Bonnie said, plus:

Take introspective notes during your own orientation period. What order did you want to know things in when you were hired? What information did people pass on to you orally that was valuable? What was less than useful? Where were there great gaping holes?

This will help you both with outlining the orientation manual and with filling in at least part of the initial draft before you go back and verify with the SMEs.

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